Policy and Terms | Canada's Virtual Assistant

Canada's Virtual Assistant Privacy Policy

Effective as of February 2022

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.canadasvirtualassistant.com/ (the “Site”).

(for information about the terms and conditions for the VA Training course, scroll down or click here)

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising.

You can opt out of targeted advertising by:
FACEBOOK – www.facebook.com/settings/?tab=ads
GOOGLE – www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you submit a form through the Site, we will maintain your Form Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@canadasvirtualassistant.com. Other contact information can be found on our contact page.

Canada's Virtual Assistant Terms & Conditions

Effective as of February 2022

The following Terms and Conditions of Service apply to all products and services provided by Canada’s

Virtual Assistant

All work is carried out by Canada’s Virtual Assistant on the understanding that the client and or user has

agreed to Canada’s Virtual Assistant’s terms and conditions.

pictures, ideas, visuals and illustrations.

Copyrights and Trademarks within the Membership

Any artwork, images, or text supplied and/or designed by Canada’s Virtual Assistant within the

membership, course or downloads, will remain the property of Canada’s Virtual Assistant.

The customer may request in writing from Canada’s Virtual Assistant the necessary permission to use

materials (for which Canada’s Virtual Assistant holds the copyright) in forms other than for which it was

originally supplied, and Canada’s Virtual Assistant may, at its discretion, grant this. Such permission must

be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be

used.

Should any of the artwork, images, text or other data within the membership, course, downloads or

owned by Canada’s Virtual Assistant be shared for non-commercial or commercial purposes Canada’s

Virtual Assistant may choose to sue for damages as per the Copyright Act of Canada for up to $20,000 in

commercial purposes or $5,000 for non-commercial purposes.

If found guilty of breach of Canada’s Virtual Assistant’s copyright by reproducing, copying, or sharing

Canada Virtual Assistant’s intellectual property then all legal fees of Canada’s Virtual Assistant will be

paid for by the guilty party.

Reproduction of Copyright material

Any design, copywriting, drawing, idea, code, training, workbooks, or creation made for the customer by

Canada’s Virtual Assistant is not allowed for reproduction for commercial and non-commercial uses.

Any breach of Canada’s Virtual Assistant’s copyright by reproduction as listed above will be subject to

fines to the fullest extent of the law, including but not limited to any royalties received from the

reproduction and any legal fees incurred.

Licensing

Any design, copywriting, drawing, idea or code created for the customer by Canada’s Virtual Assistant, is

licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed

in any way or form without the express written consent of Canada’s Virtual Assistant.

Canada’s Virtual Assistant is not responsible for any loss, or consequential loss, non-delivery of products

or services, of whatever cause. The customer agrees not to hold Canada’s Virtual Assistant responsible

for any such loss or damage. Any claim against Canada’s Virtual Assistant shall be limited to the relevant

fee(s) paid by the customer.

No Refunds

All sales are final, and Canada’s Virtual Assistant does not offer any money-back guarantees. By signing

up for any program, training, membership, or event from Canada’s Virtual Assistant you recognize and

agree that you shall not be entitled to a refund for any purchase or download under any circumstance.

Disclaimer/Warranties

Canada’s Virtual Assistant makes no warranties of any kind, express or implied, for any and all products

and/or services that it supplies. Canada’s Virtual Assistant will not be held responsible for any and all

damages resulting from products and/or services it supplies. Canada’s Virtual Assistant is not responsible

for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause.

While we take reasonable steps to investigate the materials we recommend, we accept no responsibility

for the performance or quality of materials or any consequential loss arising from their failure. The

customer agrees not to hold Canada’s Virtual Assistant responsible for any such loss or damage. Any

claim against Canada’s Virtual Assistant shall be limited to the relevant fee(s) paid by the customer.

General

These Terms and Conditions supersede any previous Terms and Conditions distributed in any form.

Canada’s Virtual Assistant reserves the right to change any rates and any of the Terms and Conditions at

any time and without prior notice.

TVL terms

That Virtual Life (VA Training) TERMS AND CONDITIONS OF PURCHASE

Effective as of February 2022

By purchasing any online course, workbook, or membership (the “Course”) from Sasha Wallach of that virtual life (“consultant”), you agree and consent to the following legal terms and conditions that govern your use of the Course and that form a legal agreement between you and the consultant.

PURCHASING REQUIREMENTS

You must be at least 18 years of age or older to purchase this Course.

The Course is available for individual purchase only. Friends, family, partners, colleagues, etc, will need to each purchase the Course individually. You are expressly prohibited from sharing access to the Course with anyone else. Additionally, you have no right to assign this Agreement as this Course is non-transferable.

DISCLAIMER AND INDIVIDUAL RESPONSIBILITIES

Consultant cannot guarantee any success from taking this Course. Although there are many happy clients who have worked with the consultant, many of whom have provided testimonials, their results may not be typical for everyone and they are not intended to guarantee, promise, represent and/or assure that you will achieve similar results from taking the Course. Each person’s success and results depends on many factors, including dedication, desire and motivation. You accept the risk of not achieving any results (or less than desirable results) from taking the Course.

This Course does not provide any professional financial, legal, medical or psychological services or advice. None of the content of the Course cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results.

Consultant disclaims any liability for your reliance on any opinions or advice contained in the Course.

Any third party links to products or services are subject to separate terms and conditions. Consultant is not responsible for or liable for any content on or actions taken by such third party websites. Although Consultant may recommend third party sites, products or services, it is your responsibility to fully vet such third parties before entering into any transaction or relationship with them.

PAYMENT

All sales are final. You are responsible for paying for the Course in full and for providing Consultant with a valid credit card or other payment method. If the payment is declined, returned or deemed fraudulent, your access to the Course will be terminated until all payments are made in full. If you enrolled through the payment plan and you miss a payment, your access to the Course will be suspended until you provide a valid credit card or other payment method. Multiple missed payments may result in termination of your access to the Course unless all remaining payments are made in full. If you choose to pay via a payment plan, all payments must be made in-full during the time-frame originally agreed upon when signing up for the program with PayPal. All payments must be made consecutively, regardless of currency fluctuations or changes. No cancellations, delays, holds, or breaks in the payment plan will be accepted. Any late or refused payments will result in an additional $50 fee per week until the payment is made in-full. Cancellations in the membership will give the student access to the content until the end of the billing month. The student will not have access to a new month's content.

REFUNDS

No refunds after 7 days, or 168 hours, of the start date and time of the course. Your request for refund must be received by Canada's Virtual Assistant 2 business days in advance of the 7 days deadline, otherwise no refunds will be issued. Given the nature of the Course and membership, no refunds or cancellations of any payment plan will be offered for any reason after the first 7 days, as after this time period, all course materials will be released.

INTELLECTUAL PROPERTY

This Course includes materials protected by copyright, trademark and other intellectual property laws. Such materials include but are not limited to written text, workbooks, videos, audio recordings, photos, designs and graphics. Any reproduction or unauthorized use shall constitute infringement. Duplicating, sharing or uploading Course files to sharing sites is considered stealing and Consultant may prosecute such misconduct to the fullest extent permitted by law.

Consultant provides you with this Course solely for your personal, noncommercial use and you agree that you will not use such proprietary information or materials in any way whatsoever except for use in compliance with this Agreement. You will not use the Course in a manner that constitutes infringement or that has not been authorized by Consultant. More specifically, you may view, download, print, email and use these materials for your personal, noncommercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute or otherwise use any material from the Course for commercial purposes. Additionally, you may not modify, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit or distribute in any manner or medium, including by email or other electronic means, any material from the Course.

CONFIDENTIALITY

To access certain features of the Course, you may need a username and/or password. You agree to keep this information confidential and not share it with anyone else. If Consultant has reasonable grounds to suspect that you have shared your username and/or password with anyone else, or forwarded course material to any other person, Consultant has the right to suspend or terminate your account and refuse any and all current or future use of the website and online courses, in whole or part, without refund.

PRIVACY

Consultant and her third party vendors may collect information from you when you purchase the Course, fill out any type of form, access private membership pages, or otherwise contact Consultant via an online form, e-mail or through social media. The information collected may include your name, e-mail, address, phone number, and billing information.

Consultant collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee promotions and improve website performance and customer service.

By purchasing the Course, you will be subscribed to Consultant’s e-mail list if you are not already a subscriber. If you wish to unsubscribe from receiving e-mails from Consultant unrelated to the Course, you may do so at any time. Each e-mail from Consultant includes a link to unsubscribe from e-mail communications. Just be certain to not unsubscribe from the Course list or you will no longer receive information and course materials related to the Course purchased.

Consultant respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties for marketing or advertising. Consultant may, however, share your information with third party service providers working on Consultant’s behalf to serve you. Examples include companies and individuals we have engaged to maintain and update websites, private membership sites or e-mail platforms or to process financial transactions. Consultant may also be required by law to release information in certain circumstances.

Please note that any comments or information that you post on the Course website, including any private membership sites and private Facebook groups, are not private and third parties may make use of your information. Consultant is not responsible for any unauthorized uses by third parties in such context.

Any third party links to products or services are subject to separate privacy policies. Consultant is not responsible for or liable for any content on or actions taken by such third party websites.

This Course is targeted and intended for persons over the age of 18. Consultant does not knowingly collect information from anyone under 18 years of age.

Consultant may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience.

FORBIDDEN ACTIVITIES

You are strictly forbidden from the following:

Causing damage to the Course website or private membership site
Using the Course website or private membership site for any unlawful, illegal, fraudulent or harmful purpose or activity
Using the Course website or private membership site to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software
Using the Course website or private membership site to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes
Systematically or automatically collecting data from the Course website or private membership site
Sharing private, copyrighted and proprietary information from the Course with anyone else or otherwise sharing your username and/or password

NO INDIVIDUAL COACHING

The Course does not include individual coaching. It is a self-study course only. Participating in the group video or Course does not create an individual coaching relationship.

PRIVATE FACEBOOK GROUP

Every term and condition of this Agreement equally applies to any activities in the private Facebook group created for members of the Course (the “Group”). The Group is a complimentary bonus and subject to Facebook terms and conditions. Coach does not have authority or control over Facebook and cannot predict any changes or rules to Facebook. Consultant is not liable for the Group being made available to you or your rights to access Facebook. Additionally, Consultant may institute community rules and guidelines for the Group with which you agree to comply. If consultant feels you are not complying by rules or are being disruptive or harmful to other members, you will lose the bonus privilege of being apart of the community and will be removed.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Consultant and her agents and contractors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third- party due to or arising out of your breach of this Agreement or your violation of any law or the rights of a third party.

DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY

THE INFORMATION, PRODUCTS AND SERVICES OFFERED IN THE COURSE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CONSULTANT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COACH DOES NOT WARRANT THAT THE COURSE WEBSITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PART OF THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

CONSULTANT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR OUT OF YOUR USE, INABILITY TO USE, OR PURCHASE OF THE COURSE. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE COURSE. NOTWITHSTANDING THE FOREGOING, ANY DAMAGES SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE COURSE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITED OF LIABILTIY FOR CONSEQUENTLIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS THE CONSULTANT’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Ontario, without giving effect to its conflict of laws. The provincial and federal courts located in Toronto, Ontario shall have exclusive jurisdiction over any case or controversy arising from or relating to the Course. You hereby submit to the exclusive jurisdiction and venue of such courts and consent irrevocably to personal jurisdiction in such courts and waives any defense of forum non conveniens.

CONSTRUCTION OF AGREEMENT

This Agreement constitutes the entire understanding and agreement of the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements or understandings, inducements or conditions, express or implied, written or oral, between the parties.

In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Agreement, such determination shall not affect the validity and enforceability of any other remaining provisions.

The failure of Consultant to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of the Agreement shall not be construed against the drafting party.

For any feedback, concerns, or complaints, please contact us by email at hello@canadasvirtualasssistant.com or using the form on our contact page.